You shared your experiences, and we listened. Your feedback drove meaningful improvements across Customer Care, from faster response times to smarter, more connected support. We’re serving you better and faster — and we’re just getting started.
400+
Care agents
2,500+
service Agents
Featured
With more than a decade of average team tenure, our Customer Care experts understand your business and the CDK solutions that drive it.
See why your feedback and our investment in tech has been a game-changer.
Your feedback drove results — and the numbers prove it.
From one phone number to one portal, your feedback inspired a simpler, unified way to reach support.
Every number reflects your feedback in action. From faster response times to industry-leading satisfaction scores, our focus remains the same — making your support experience faster, smarter, and more reliable.
< 1 MIN.
Chat response time
< 2 MIN.
phone response time
> 90%
Customer satisfaction*
10+ YEARS
average team tenure
The person you're calling needs to know exactly what you're going through and how to help you. And I feel like CDK, they’ve been there ... they know what they're doing.
Judy Hummel
Controller
Carey Automotive Group
We’re not done listening — or improving. Your input helps us measure progress and shape
what’s next for Customer Care. Use the form below to share your thoughts — good or bad — and
we’ll take them to heart and to the team.
Your feedback continues to inspire how we
serve you.