Day or Night, AIVA Makes Scheduling Easier
Day or Night, AIVA Makes Scheduling Easier
65%
Booked Service Appointments by Calling the Dealership*
AIVA Answers Every Call
*Source: Service Shopper 4.0Whether Service Advisors are busy with other customers or at home with their families, calls to your Service department are still coming in. Add our Artificial Intelligence Virtual Assistant (AIVA) to your CDK Fixed Operations solutions, and you won’t have worry about customers hanging up missing Service revenue opportunities.
8min
Average Time Put on Hold
AIVA Answers in Seconds
*Source: Service Shopper 4.0Every time a Service customer is put on hold, their frustration grows with every passing minute. When nearly half of them are left listening to Muzak, frustration grows exponentially.
Day or night, AIVA answers every call in mere seconds. It can also handle multiple simultaneous calls, and if someone needs further assistance, AIVA passes the call along to your team.
Satisfaction drops significantly when customers are left on hold or waiting in limbo wondering if anyone is ever going to pick up the phone. AIVA puts an end to the wait.
In addition to answering multiple simultaneous calls 24/7, 365 days a year, AIVA also:
Acts as an extension of your team
Hands calls over to your team when a customer needs further assistance
Provides real-time booking using your capacity settings, eliminating gaps or overlapping schedules
Delivers a realistic conversational response in 50+ languages
Sit back, listen and imagine how happier customers and more productive Advisors could drive even greater revenues for your dealership.
Hi. I'm AIVA, and I'll be scheduling your appointment today.
Listen in
“I need my 50,000 mile maintenance check.”
“I’ll be dropping it off, but I’ll need a shuttle home.”
Contact us for a no-obligation demo and let’s explore your dealership’s specific needs.
“Hi I’m AIVA, and I’ll be scheduling your appointment today.”