A robust, fully integrated CRM from CDK sets your sales team up for success, allowing them to work leads efficiently and close sales more reliably.
Our CRM seamlessly integrates Digital Retail, Finance, Desking, Credit and Compliance.
Comprehensive reporting makes it easier to make informed, data-driven decisions.
Use customizable workflows to drive engagement, giving customers more control of their buying experience.
Meet AIVA (Artificial Intelligence Virtual Assistant), your sales team's new MVP. Much more than a simple chatbot, AIVA is a lifelike point of contact for customers, capable of answering questions, scheduling appointments and keeping your sales team informed every step of the way.
AIVA combines recent advances in machine learning, natural language processing and generative AI to produce the most intelligent responses.
AIVA can work with customers over both email and SMS, delivering lifelike, conversational responses in 50+ languages.
AIVA responds to customers in real time — 24 hours a day, 365 days a year — so you never miss a lead.
AIVA consistently follows up with leads and seamlessly hands them off to your sales team when the time is right.
Predictive modeling provides dealers a marketing list of opportunities with a scoring model of propensity to buy based on multiple data points and customer-specific purchase cycle.
Combine customer information across multiple systems via machine learning, improving data hygiene and forming a more complete picture of your customers.
Utilize machine learning to suggest which forms should be used in the sales process.
Contact us to learn more about our proven CRM.
