Everything CDK does revolves around moving business forward for our customers. When it comes to AI, that means leveraging the right AI tools to develop solutions to dealers' real-world challenges — and seamlessly integrating those solutions into existing workflows for maximum efficiency.
Predictive modeling provides dealers a marketing list of opportunities with a scoring model of propensity to buy based on multiple data points and customer-specific purchase cycle.
Combine customer information across multiple systems via machine learning, improving data hygiene and forming a more complete picture of your customers.
Utilize machine learning to suggest which forms should be used in the sales process.
Boost both customer service and revenue by using a combination of historical vehicle data, advanced analytics and AI to identify vehicle components likely to fail and include them in the multi-point inspection.
Ensure crystal-clear communication in technician videos with AI-powered noise cancellation, subtitles, text analysis, translation and suggested replies.
Use AI modeling to compare KPIs between your dealership and dealers in similar markets and size classes.
Take advantage of the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.
Meet AIVA (Artificial Intelligence Virtual Assistant), your team’s new MVP. Much more than a simple chatbot, AIVA is a lifelike point of contact for both customers and staff, capable of answering questions, scheduling appointments and more.
AIVA combines recent advances in machine learning, natural language processing and generative AI to produce the most intelligent responses.
AIVA can schedule service appointments, respond to sales inquiries, follow up with leads and hand them off to your team, as well as give your team thorough answers to questions about dealership performance.
AIVA can communicate via phone, email and SMS, delivering lifelike, conversational responses in 50+ languages.
AIVA responds in real time — 24 hours a day, 365 days a year — so help is always in easy reach.
Contact us to learn more about AI-enhanced solutions from CDK.
