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CRM is Central
Perform at
Your Peak

Give your customers the seamless experience they’re looking for with a CRM enhanced by AI

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Industry-Leading CRM

Now Available in Canada

The growing complexity of customer relations and processes has made it more apparent than ever that AI is becoming a necessity in CRM. Now you can manage leads like never before with an integrated CRM enhanced with AI.

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Fly Even Higher With CRM Enhanced With AI

With dealers seeing a 29% increase in sales and a productivity increase of 34%, CRM is a staple of every successful business.*

Better Customer Service

Get a 360-degree view of the customer for a more personalized and proactive experience.

Improved Lead Management

Capture and organize leads and nurture leads from online, on the phone and in the showroom.

Increased Sales

Convert more leads into customers with lifetime value, utilize loyalty programs and cross-sell additional products and services.

Streamlined Operations

Automate tasks and workflows to free up dealership staff so they can focus on more strategic work.

Data-Driven Decision Making

Gain valuable insights into customer behavior, sales trends and marketing effectiveness to make better decisions.

*Source: tech.co.crm-software/crm-statistics

Increase in Touchpoints Per Lead, From 5.6 to 19.7, With AI-Assisted Follow-Ups**
**Impel Study 2022

NEW INSIGHT

Leverage AI for a More Efficient Front Office


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Better Manage Your Stream of Leads

Our CRM is built by dealers for dealers. We’ve made it easy to train new and existing employees. With improved integration and AI enhancement, our CRM is the hub for all customer engagement.

When you begin digging into the effectiveness of a CRM, there are a few key items you should focus on first.

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Establish Customized
Workflows

An internet lead isn’t going to need the same follow up as someone who came in to test drive but left without purchasing. Make sure each workflow is customized for your business needs and adjust if they no longer serve you.

Determine Your Benchmarks and Expectations

Establishing your appointment set and sold ratios is a good place to start for each up type. Once you decide the expectations for your store, pick one or two reports for your leaders to monitor daily.

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Man looking at phone

Lean on Leadership

Set up a cadence of regular meetings to check in with your leadership team to ensure the processes put in place are being adhered to and adjusted as needed to reach your sales goals.

An AI-enhanced CRM that's fully integrated into your Modern Retail workflow is a real game-changer.

For a more comprehensive look, read Our Solution Overview

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Talk to Us About Your CRM

Implement a CRM system to gain a competitive advantage and position your business for long-term success.