To improve your Service, take a look beneath the surface.

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Workflow fractures
could be holding you back

Anywhere there’s a break in your workflow, your Service department is losing efficiency and profitability. The good news is that closing the gaps is simple — with the fully integrated solutions of CDK Global.

Heal your Service workflow so it performs seamlessly


Let customers make appointments online, at any time and from anywhere


Increase sales by accessing previously declined and OEM-recommended service


Assign repairs to your Techs automatically based on their availability and skills


Perform consistent multipoint inspections so opportunities won’t be missed


Easily quote services including parts, labor, fees and taxes


Determine parts availability instantly and roll them onto the repair order


Enable customers to approve work



Bring these integrated solutions together for greater profits

CDK Service

Our virtual toolbox for Fixed Ops comes fully loaded with:

  • CDK Appointment — Enable customers to schedule service online and free your staff to serve the vehicles in your Service lane
  • CDK Lane — Check in customers by tablet while they’re in your lane, access data from prior visits and make recommendations, then obtain eSignature work approval
  • CDK Inspect — Uncover more service opportunities by automating inspections, while increasing transparency for greater customer satisfaction

  Repair Order

Your Technicians will work smarter and reduce idle time:

  • Electronically dispatch the right repair to the right Technician at the right time
  • Send parts requests — and additional service recommendations electronically
  • Track, print, and archive Technicians’ punch times to improve warranty compliance
  • Have invoices ready for your customers when they pick up their vehicles

CDK ServicePricing

It's never been easier to give your customers the information they need:

  • Provide consistent, accurate quotes with VIN-specific data and detailed, to-the-penny pricing
  • See parts availability at a glance
  • Create customized OEM Scheduled Maintenance menus
  • Roll all quoted parts onto a repair order in one easy step

Let’s make your Service stronger than ever

Contact us today for your free demo.