To improve your Service, take a look beneath the surface.

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Workflow fractures
could be holding you back

Anywhere there’s a break in your workflow, your Service department is losing efficiency and profitability. The good news is that closing the gaps is simple — with the fully integrated solutions of CDK Global.

Heal your Service workflow so it performs seamlessly

1

Let customers make appointments online, at any time and from anywhere

2

Increase sales by accessing previously declined and OEM-recommended service

3

Assign repairs to your Techs automatically based on their availability and skills

4

Perform consistent multipoint inspections so opportunities won’t be missed

5

Easily quote services including parts, labor, fees and taxes

6

Determine parts availability instantly and roll them onto the repair order

7

Enable customers to approve work
electronically

 

DISCOVER OUR
SOLUTIONS

Bring these integrated solutions together for greater profits

CDK Service



Our virtual toolbox for Fixed Ops comes fully loaded with:

  • CDK Appointment — Enable customers to schedule service online and free your staff to serve the vehicles in your Service lane
  • CDK Lane — Check in customers by tablet while they’re in your lane, access data from prior visits and make recommendations, then obtain eSignature work approval
  • CDK Inspect — Uncover more service opportunities by automating inspections, while increasing transparency for greater customer satisfaction


Electronic
  Repair Order



Your Technicians will work smarter and reduce idle time:

  • Electronically dispatch the right repair to the right Technician at the right time
  • Send parts requests — and additional service recommendations electronically
  • Track, print, and archive Technicians’ punch times to improve warranty compliance
  • Have invoices ready for your customers when they pick up their vehicles


CDK ServicePricing



It's never been easier to give your customers the information they need:

  • Provide consistent, accurate quotes with VIN-specific data and detailed, to-the-penny pricing
  • See parts availability at a glance
  • Create customized OEM Scheduled Maintenance menus
  • Roll all quoted parts onto a repair order in one easy step

Let’s make your Service stronger than ever


Contact us today for your free demo.