Don't let a vortex of lost calls suck the life out of sales.

CDK Global is your lifeline for capturing opportunities and improving the customer experience.

Answer the call

Connect better with
customers every time

With a partner like CDK Global, you get the help you need to address the latest communication trends and keep up with consumer demands. We design solutions specifically for dealers to take advantage of embedded workflow integrations and optimize every opportunity to provide a positive customer experience in every interaction.

54%

of consumers would buy from dealers who provide better experiences compared to lower prices¹

Stay on track with these communication tools

CDK Voice Connect

The Power of Phone Integration

A simple, yet flexible cloud-based phone system that scales to your dealership needs.

Boost Lead Conversion — Capture all calls and get them to the right person every time.
Improve the Customer Experience — Personalize calls to make customers feel valued and known.
Increase Efficiency — Boost employee productivity with enhanced collaboration and mobility for quick responses.
Streamline Workflows — Integrations allow you to view customer information within seconds to create a personalized experience.

CDK Call Analytics

Insights That Help You Gain Customers

Capture and maximize every call opportunity to boost lead conversion in Sales and Service.

Easier Call Management — Get visibility into all calls, not just tracked lines.
Boost Revenue — Capture missed opportunities, convert more calls into sales and optimize marketing spend.
Manage with Insights — Make the entire caller experience actionable to business outcomes.
Elevate Your Teams — Give better feedback to improve performance and work smarter.

CDK Text Connect

A Business Texting Solution For Customers

Communicate the way customers want with business texting that helps improve your relationship.

A Better Buying Experience — Provide employees with the right tools to make the difference.
Customers Want It — Customers prefer texting and it's simple, fast and improves CSI scores.
Save Time and Money — Improve efficiency with integrated workflows, quick approvals and fast responses that boost profits.
One Number — Use the dealership's existing phone numbers so customers have one number to call and text.
Gain Control — Get better visibility into client interactions and avoid losing leads if an employee leaves.

Engage your customers and keep them coming back