Why is CDK trusted by nearly 15,000 dealer locations? Because we put in the work — in the field and in the lab. Because we're pushing the state of the art with game-changing AI innovation and the industry's only fully integrated solution set. Because 50 years of experience have taught us a lot, but we're still finding ways to deliver more for our customers every day.
Much more than a simple chatbot, AIVA (Artificial Intelligence Virtual Assistant) is a lifelike point of contact for both customers and staff, capable of answering questions, scheduling appointments and more.
AIVA combines recent advances in machine learning, natural language processing and generative AI to produce the most intelligent responses.
AIVA can schedule service appointments, respond to sales inquiries, follow up with leads and hand them off to your team, as well as give your team thorough answers to questions about dealership performance.
AIVA can communicate via phone, email and SMS, delivering lifelike, conversational responses in 50+ languages.
AIVA responds in real time — 24 hours a day, 365 days a year — so help is always in easy reach.
AI-Assisted Equity Mining F&I Predictive Forms Technician Video Noise Cancellation Technician Video Subtitles Text Chat Translation Real-Time Sentiment Analysis Smart Replies Predictive Service RecommendationsThe CDK Dealership Xperience is a new category of software with a more holistic approach — one built from the ground up to create seamless workflows across your teams. This seamless integration unlocks powerful bottleneck-busting capabilities throughout the dealership.
The beating heart of dealership operations, the Foundations Suite goes beyond the DMS, giving you everything you need to sell and service vehicles.
Create a truly seamless, omnichannel sales experience that makes buying easier for your customers — and selling easier for your team — with the Modern Retail Suite.
The Fixed Operations Suite enhances transparency and communication across the entire service process, streamlining workflows and creating additional revenue opportunities while elevating the customer experience.
Reporting is only the beginning. With competitive analytics and predictive insights into future market trends, the Intelligence Suite gives you everything you need to get ahead — and stay ahead — of the competition.
Contact us to learn how CDK can take your game to the next level.
