Customers want to shop from the comfort of home, on a lunch break, or while waiting to pick up the kids. Letting them start from anywhere improves their experience and your bottom line.
If you don’t offer digital retail, customers will find a dealership that does.
You know the importance of getting customers to come back and refer your dealership to others. It all starts with delivering the best customer experience. Research shows:
46% of shoppers currently have to spend two hours or more to complete their purchase.*
The longer the transaction time, the more unlikely your customers will refer others to your dealership.*
30 minutes of waiting for the F&I Manager brings the Net Promoter Score down by 42%.*
Switching to the CDK Modern Retail Suite now could help save your scores — and keep customers from taking their business elsewhere.
Our Modern Retail Suite lets you maximize efficiency and give buyers a seamless online-to-in-store experience. You’ll also:
Instantly, our Modern Retail Suite enables your dealership to:
Let your consumers drive their own buying journey — from online to in-store and back again. With our Modern Retail Suite, now you have the flexibility to sell the way they want to buy, and make it look effortless.
Leave behind the delays caused by lack of cooperation among multiple products. Our integrated technology works with your system to ensure a faster, more accurate and seamless flow of data.
Give your staff the convenience of having everything they need to manage deals, all in one place — without the hassle and inefficiency of having to navigate from screen to screen.
CDK Friction Points Study
See how much simpler sales can be — for your customers and your dealers — with a single, complete, fully integrated system. Contact us today for your demo of the CDK Modern Retail Suite.
*CDK Research & Insights
