Focused on Keeping Your Business Moving.
Forward.
This is a fast-moving industry, but CDK is committed to helping you stay ahead of the curve with ever-evolving solutions. We're improving our software and services with every release so we can keep moving the needle for your business.
We've been using AI technology to power key features, like Predictive Service Recommendations, for years. Fast-forward to today: AI is woven seamlessly into our solutions for sales, service and dealership operations, enhancing the customer experience and improving employee efficiency dealership-wide. And we're just getting started — expect to see even more exciting AI enhancements in the coming months.
AIVA (Artificial Intelligence Virtual Assistant) can schedule service appointments, respond to sales inquiries, follow up with leads and hand them off to your team, as well as give your team thorough answers to questions about dealership performance.
Get a clear sense of prospects’ propensity to buy with a scoring model based on multiple data points and customer-specific purchase cycle.
Text chat translation, smart replies and sentiment analysis enhance customer communications, while automatic subtitles and noise cancellation improve the clarity — and effectiveness — of technician videos.
As dealer needs are constantly evolving, so too are our solutions. From UI and quality of life improvements to deepening integrations throughout the dealership, we are committed to making it easier and more efficient to run your business.
Last year, we introduced CDK Unify, a secure single sign-on solution to the challenge of managing logins across a growing list of applications and services — and a complimentary upgrade for all CDK customers.
Building on the momentum of CDK Unify, we also rolled out the CDK Dealership Xperience, a modular, fully integrated solution for managing virtually every workflow within the dealership.
What hasn't changed is our robust integrations with third party solutions. Our open platform provides unparalleled flexibility to use what works best for you.
Learn How CDK can help you achieve continued growth.