Focus On: Maintaining Momentum

Service staff thrive when they’re focused and in their zone. CDK integrated booking and cashiering workflows keep your team in motion, minimizing disruptions and maximizing efficiency.

Shave Time, Make Money

No time-savings is too small when it comes to the Service department. That’s why we’ve continued to roll out improvements designed to speed up a variety of workflows throughout our Fixed Operations solutions. Here are some of the latest updates.

Technician Workflow

Our updated Technician Workflow (TK) allows Techs to:

Clock in and out effortlessly for repair orders

Pause and resume tasks using our new Punch Time Panel

Access critical details like the 3Cs, notes and punch time history

Track actual time spent on every service line for accurate reporting

It also lets Advisors and Service Managers view the actual time run by all Technicians for all service lines on a specific repair order, as well as add multiple Technicians to work on a service line.

One-Click Booking

Our newly enhanced Service UI makes booking easier with one click from the RO Dashboard. Lines can be booked one at a time as work is completed or at the same time when all work is finished.

This allows Service Advisors to:

Verify that all customer-requested and other approved work has been performed for each service line of the RO

Make updates or revisions to the description and pricing of service lines when necessary

Approve each service line and authorize the RO to be cashiered

Streamlined Cashiering

Few things slow staff down more than having to rekey information. That’s why we’ve integrated payment transactions within the cashiering workflow — saving time and removing rekeying errors from the equation.

Keep Your Team in Motion

Connect with us to learn how CDK Fixed Operations solutions boost productivity and profitability.