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Take Service Experiences to the Next Level With Lexus Monogram


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CDK Global Is an Industry Leader and Proud Partner in the Lexus Monogram Service Program

This exclusive full-service platform created for Lexus dealers provides a seamless way to connect with your customers at every touchpoint. Designed to enhance transparency, increase customer loyalty and drive more revenue for your Service and Parts departments, it’s a win-win proposition for everyone.

Fast-Track Service Opportunities With Lexus Monogram

If you’re not making the most of every vehicle in your Service lane, you’re missing out. Check out the key reasons Lexus dealers are choosing Monogram.

Reason #1: Drive More Revenue

Explain Repairs With HD Videos

Building better customer understanding and trust utilizing video leads to quicker and more confident purchase decisions.

Optimize Vehicle Visits

Sell additional services in the lane based on the notifications from vehicle health alerts.

Streamline Service Sales

Automate suggestions for recommended repairs and preventive maintenance to build your business.

What Does Monogram Do Better?

A superior video solution offers HD-quality video and texting for clearer communication and quicker approvals.

Turn Challenges Into Opportunities With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Raise the Bar on Customer Experience With Lexus Monogram

When you service customers at a level that exceeds their expectation, they’ll return time and time again — that is what your customers want and what Monogram provides. See all the reasons why Lexus dealers are choosing Monogram.

Reason #2: A Superior Customer Experience

Promote Trust Through Transparency

Get access to ServicePricing throughout the entire service workflow (Scheduling, Lane, Inspect), including pricing and parts availability.

Improve Customer Communication

Engage customers with the status of their vehicle on their smart device as it moves through the repair process.

Simplify Payment

No more lines! Provide a mobile payment option so guests can pay at their convenience.

What Does Monogram Do Better?

Lexus Monogram is the only solution that offers quick, accurate and consistent pricing throughout the entire repair process, from scheduling to invoicing.

Turn Challenges Into Opportunities With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Boost Your Efficiency and Workflow with Lexus Monogram

Monogram leverages the latest technological advancements to improve your service efficiency and productivity. See unique features, only available from CDK Service, and the reasons why more Lexus dealers are choosing Monogram.

Reason #3: Increase Dealership Efficiency

Alert Advisors During Check-In

See all of the previously declined services and vehicle alerts in one location and easily roll a recall or vehicle alert directly into a new line on the repair order.

Improve Technician Efficiency

Even the newest Technicians can identify components with a high probability of failure, within their initial vehicle inspection

Keep Technicians in Their Bays

They’ll be more productive with an internal chat feature, plus the ability to include attachments.

Access ServicePricing

Get access to ServicePricing throughout the entire service workflow (Scheduling, Lane, Inspect), including pricing and parts availability.

What Does Monogram Do Better?

Deep integration with CDK Service for a more complete and efficient service workflow. CDK is the only DMS provider in the certification. Better integration, less duplication of effort.

Turn Challenges Into Opportunities With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Take a look at the solutions below to see how you can amplify the Service experience for your customers with Monogram.

CDK Service

CDK Service puts cutting-edge technology to work for your dealership while streamlining how your Technicians perform. The result? A more profitable Service department with happier customers.

CDK Appointment

An easy and convenient way for your customers to schedule service appointments, 24/7.

CDK Lane

By incorporating tablets in the Service Lane, you enhance customer greetings, streamline write-ups and expedite the lane inspection process

CDK Inspect

This complete multipoint inspection solution streamlines your Service workflow.

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CDK Connected Vehicle

Say hello to a simpler, smarter process with CDK Connected Vehicle. Gone are the days your Advisors having to check different solutions or the vehicle itself to get the data they need to write a repair order. Now they can enjoy up-to-the-moment visibility on warranty and maintenance status while writing an order.


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CDK Vehicle Tracker

Want to create a superior service experience for your customer? CDK Vehicle Tracker lets your customers see the status of their vehicle on their smart device as it moves through the repair process. The greater the transparency, the greater the trust.

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CDK ServicePricing

With CDK ServicePricing, you can create a better customer experience by providing quick and accurate quotes with the touch of a button.

  • Access instant parts lookup for over 30 brands
  • Unlock new opportunities for profit with suggested related repairs
  • Know all preventative maintenance, including what's recommend by the manufacturer, for every vehicle
  • Enhance functionality and efficiency through seamless integration with a CDK DMS


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CDK ServiceView

Use CDK ServiceView* to provide a clear explanation of repairs by recording and texting personalized videos of the customer's vehicle inspection. Not only is texting more convenient for customers — it leads to more confident purchase decisions, quicker turnaround time on repair approvals and higher NPS scores.

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Predictive Service

Help your customers prepare for what lies ahead with Predictive Service. By looking at historical data from millions of repair orders and applying advanced analytics and AI, Predictive Service identifies the components of a customer's specific vehicle that have a high probability of failure — to head off issues before they occur.

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CDK OnePay

Grow Revenue and Increase Consumer Spending With Flexible, Touchless Payment Options:

  • Request payments through text or email
  • Reduce wait times and deliver seamless payment experiences for your customers in store, mobile or online
  • Streamline your end-of-day reconciliation process
  • Save with competitive merchant transaction fees, no additional integration fees or subscription costs


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CDK Neuron Service Performance

Want a healthier and more profitable Service operation? Gain actionable insights on dealership data to improve your service performance and profitability.

  • Key insights on Service performance
  • Simple dashboard and workflow tools
  • Compare dealership KPIs to your Lexus region and district



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Turn Challenges Into Opportunities With Lexus Monogram

Fill out the form below and we’ll demonstrate how Lexus Monogram solutions are specifically designed to support your business and keep customers coming back.