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Lexus Monogram

Drive a Service Reputation Others Can Only Dream Of

Watch Revenue Climb As You Create an Unequalled Service Experience With Lexus Monogram

CDK Is an Industry Leader and Proud Partner in the Lexus Monogram Service Program

This exclusive full-service system created for Lexus dealers provides a seamless way to connect with your customers at every touchpoint. Designed to enhance transparency, increase customer loyalty and drive more revenue for your Service and Parts departments, it’s a win-win proposition for everyone.

Set a New Standard of Excellence For Your Customers With Lexus Monogram

See all the reasons Lexus dealers are choosing Monogram to build retention and make the most of every vehicle in their Service lane.

Reason #1: Drive More Revenue


Explain Repairs With HD Videos

Build better customer understanding and trust with custom videos that lead to quicker and more confident purchase decision

Optimize Vehicle Visits

Sell additional services in the lane based on the notifications from vehicle health alerts

Streamline Service Sales

Automate suggestions for recommended repairs and preventive maintenance to build your business

What Does Monogram Do Better?

A superior video solution offers HD-quality video and texting for clearer communication and quicker approvals.

Drive Success With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Raise the Bar on Customer Experience With Lexus Monogram

When you service customers at a level that exceeds their expectations, they’ll return time and time again — that’s what your customers want and what Monogram provides.

Reason #2: A Superior Customer Experience


Promote Trust Through Transparency

Get access to ServicePricing throughout the entire service workflow (Scheduling, Lane, Inspect) including pricing and parts availability

Improve Customer Communication

Engage customers with the vehicle status on their smart device as it moves through the repair process

Simplify Payment

Avoid making customers wait in line with mobile payment options that let them pay at their convenience

What Does Monogram Do Better?

Lexus Monogram is the only solution that offers quick, accurate and consistent pricing throughout the entire repair process from scheduling to invoicing.

Drive Success With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Optimize Efficiency and Workflow With Lexus Monogram

Monogram leverages the latest technological advancements to eliminate ineffective workflows and integration costing you time and money. See unique features, only available from CDK Service — it’s why more Lexus dealers are choosing Monogram.

Reason #3: Increase Dealership Efficiency


Digital Document

One Integrated Screen

No more going through warranty, maintenance and telematics screens to write up a repair order — all information is now available on one screen

Alert

Alert Advisors During Check-In

See all the previously declined services and vehicle alerts in one location and easily roll a recall or vehicle alert directly into a new line on the repair order

Integration

Improve Technician Efficiency

With predictive service capabilities, even the newest Technicians can identify components with a high probability of failure, during their initial vehicle inspection

Price Transparency

Access ServicePricing

Put an end to misquoting by having ServicePricing available throughout the entire Service workflow (Scheduling, Lane, Inspect)

What Does Monogram Do Better?

Lexus Monogram’s deep integration with CDK Service for a more complete and efficient workflow. Better integration, less duplication of effort.

Drive Success With Lexus Monogram

To create an exceptional customer experience, fill out the form below and have a CDK Representative contact you to get started.

Bring the Wow Factor to Your CDK Service Experience With These Monogram Features

Connected Vehicle

Notify consumer during check-in of vehicle health alerts to support a safe and well maintained vehicle. Learn More

Website

ServiceView

Show customers needed repairs with custom HD-quality videos of their vehicle. Learn More

Texting

Vehicle Tracker

Send real-time text updates with a digital progress bar. Learn More

Digital Document

Predictive Service

Improve efficiency by identifying components with a high probability of failure. Learn More

DMS

Service Performance

Harness this next-generation intelligence engine to improve output and profitability. Learn More

Setting Service

CDK ServicePricing*

Provide transparent and consistent pricing during the entire Service experience. Learn More

*Must be subscribed to CDK ServicePricing to be eligible for Monogram
payment

CDK OnePay**

Offer a mobile payment option so guests can pay at their convenience.
Learn More

**OnePay is available for Monogram at an additional charge.

smart drive
smart drive

of those who went elsewhere are willing to return for a better service experience.

Source: CDK Research Study

Make the Most of Every Service
Opportunity With Monogram

Fill out the form below and we’ll demonstrate how Monogram solutions can elevate your profits and reputation.