Build loyalty with personalized technician videos sent directly to customers.
Own your journey.

Give Customers Invaluable Peace of Mind

When it comes to the Service customer experience, transparency is key. Upfront pricing, real-time repair progress tracking and personalized video updates from technicians all go a long way toward increasing trust, customer satisfaction and revenue.


feature requested by customers is transparent pricing1


increase in hours per RO from video and texting2


Higher customer satisfaction when communicating through video and text2


of customers would visit a dealership offering real-time updates1
1. CDK Global Research Study;  2. TruVideo Data

Build Trust Throughout the Entire Service Experience

Online Scheduling

Give customers the convenience of multi-channel appointment scheduling, including online booking with 24/7 access.

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smiling woman on cellphone

Integrated Service Pricing

Provide accurate, consistent pricing for the customer, while increasing efficiency for your employees with a fully integrated service pricing solution.

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woman next to car with tablet

Vehicle Tracker

Increase customer loyalty and engagement by letting them see real-time status updates via their smart device as their vehicle moves through the repair process.

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person with cell phone in hand

HD-Quality Technician Videos

Get quicker repair approvals, increased service revenue and higher NPS results by capturing videos of the vehicle in the service bay and texting them directly to the customer.

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technician working on car

Own Your Journey

Contact us to learn how CDK can help you elevate the Service Customer Experience.