To remain competitive and maintain repeat customers, dealerships must keep pace with today’s digitally savvy customers. CDK ServiceView lets you easily record and text a video inspection of a customer’s vehicle and show them exactly what needs repair. Increasing customer understanding leads to more confident purchases, faster approvals and higher NPS scores.
Starting now through September 30, the ServiceView rollout will allow you to better meet your customer's Service needs. Soon they will receive coordinated communications from one phone number, including all messages sent through the app.
Create custom-branded, HD-quality videos and text them from a smartphone to your customers
Eliminate customer damage complaints by completing a walk-around video of every unit that pulls into your Service lane
Message your customers quickly and efficiently with a single communication stream
Collaborate effortlessly by phone or computer with the internal chat feature
Get real-time analytics and track KPIs on a dashboard, so you can make informed decisions
Provide a convenient way for your customers to pay for their services with mobile payments
A better experience for your Service Advisors and customers means higher profits for you. For more information or to schedule a demo, fill out the form below.
