Connect Your Dealership With Your Service Customers

Drive Customer Loyalty and Service Revenue With Toyota SmartPath Service

CDK Service has been selected as a partner for the Toyota SmartPath Service program.

This exclusive full-service platform created for Toyota dealers provides a seamless way to connect with your customers at every touchpoint. Designed to enhance transparency, increase customer loyalty and drive more revenue for your Service and Parts departments, it’s a win-win proposition for everyone.

Take a quick look at the solutions below to see how you can create an exceptional service experience for your customers with SmartPath.

CDK Service

CDK Service puts cutting-edge technology to work for your dealership while streamlining your Service workflow. The result? A more profitable Service department with happier customers.

CDK Appointment

An easy and convenient way for your customers to schedule service appointments, 24/7.

CDK Lane

By incorporating tablets in the Service Lane, you enhance customer greetings, streamline write-ups and expedite the lane inspection process

CDK Inspect

This complete multipoint inspection solution streamlines your Service workflow.

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CDK Connected Vehicle

Say hello to a simpler, smarter process with CDK Connected Vehicle. Gone are the days of your Advisors having to check different solutions or the vehicle itself to get the data they need to write a repair order. Now they can enjoy up-to-the-moment visibility for vehicle alerts, service history and warranty status while checking in the vehicle.

CDK Vehicle Tracker

Want to create a superior service experience for your customer? CDK Vehicle Tracker lets your customers see the status of their vehicle on their smart device as it moves through the repair process. The greater the transparency, the greater the trust.

CDK ServicePricing

Create a better customer experience with CDK ServicePricing by providing quick and accurate quotes with the touch of a button.

  • Provide Toyota-specific maintenance schedules to your consumer when scheduling an appointment online
  • Display real-time parts inventory to your Advisors and Technicians when generating quotes
  • Consistent pricing throughout the entire repair process from scheduling to invoicing

CDK ServiceView

Use CDK ServiceView* to provide a clear explanation of repairs by recording and texting personalized videos of the customer's vehicle inspection. Not only is texting more convenient for customers — it leads to more confident purchase decisions, quicker turnaround time on repair approvals and higher NPS scores.

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Predictive Service

Help your customers prepare for what lies ahead with Predictive Service. By looking at historical data from millions of repair orders and applying advanced analytics and AI, Predictive Service identifies the components of a customer's specific vehicle that have a high probability of failure — to head off issues before they occur.

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CDK OnePay

Grow Revenue and Increase Consumer Spending With Flexible, Touchless Payment Options:

  • Request payments through text or email
  • Reduce wait times and deliver seamless payment experiences for your customers in store, mobile or online
  • Streamline your end-of-day reconciliation process
  • Save with competitive merchant transaction fees, no additional integration fees or subscription costs

CDK Neuron Service Performance

Want a healthier and more profitable Service operation? Gain actionable insights on dealership data to improve your service performance and profitability.

  • Key insights on Service performance
  • Simple dashboard and workflow tools
  • Compare dealership KPIs to your Toyota region and district

Prepare Your Service Department for Toyota SmartPath and Provide a First-Rate Customer Experience

If you’re ready to turn challenges into opportunities, we’re here to help. Our industry expertise, curated data and advanced technologies are all part of our next-generation dealer management solutions. In fact, Toyota SmartPath solutions are specifically designed to support your business and keep customers coming back.