Our Texting Solution Keeps Getting Better!

Introducing New Features for CDK Text Connect


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Many of today’s car buyers and Service customers prefer texting to calls or emails. CDK Text Connect helps you reach them effectively. Our new updates provide a simpler, more collaborative way to text customers while giving managers more control.



Check out these new features:

April Release

Video Attachments

  • Easily send your customers videos of their car on the lift to discuss work. Keep in contact with the customer on the status of their car and get fast approvals.
  • Quickly upload HD video from your camera or record with no duration limits. No need to send multiple videos — you can send one video of the work needed.
  • Automatic resizing compresses videos so they can be sent quickly and easily.

PDF Attachments

  • Send PDFs to your customers for sign off on work to be completed.
  • Text approvals keep work moving on the vehicle.

Message Templates

  • Dealers can choose a templated text to send to a customer
  • Save time with a drop-down menu of templates to select from
  • Simplify outgoing messages to be consistent

Previous Releases

April Release

Text Connect on the Go

We’ve made it easier to send and receive Text Connect messages from your mobile phone with our new Mobile Web App. There’s nothing to download — simply access the Mobile Web App from your browser.

Mobile Text Alerts

Set up text alerts to get a notification each time you receive a new Text Connect message. You can also quickly read messages and reply directly from the Mobile Web App. Setup is quick and easy with just a few steps. Log in to the Mobile Web App to get started today.

Access Favorites

Managers can quickly view their assigned lines marked as favorites at a glance, which makes monitoring teams from their mobile phones easier. Favorites appear at the top of the list for easier management.

Get Started Now

Access the new Text Connect features:
Updates will automatically be applied to all existing Text Connect customers. Use the same URL and same login/password.

Questions? Click here to access the Text Connect Help site


Customer communications are critical to your success. Giving your employees the right tools can make all the difference.

Text Connect is part of an innovative suite of collaboration solutions that help you increase productivity and customer satisfaction. Communicate with your consumers on their terms, without losing control in the process.

  • Use your existing landline numbers so customers have one number to call or text
  • Texting integration is built into CDK Service for easy, quick 2-way texting
  • Monitor your team to ensure every message is responded to quickly

Contact your CDK Sales rep to get Text Connect today

Need new or additional Text Connect Lines?